ISO 41001 is the main framework that guides organizations to achieve effective workplace management. This international system is designed to meet the needs of organizations that want to demonstrate the effectiveness and efficiency of their control centers while being compatible with all objectives of the organization. It provides a design method for organizations that aim to create harmony in the expression of the needs and requirements of all participants in the facilities management process. Additionally, ISO 41001 is particularly important for organizations dealing with the competitive environment because it can promote sustainability in this context.

Facilities management, as defined by ISO 41001, is the integration of people, physical space and business processes in the built environment. Its main goal is to improve people's health and make a good profit in the core business of the organization.

This new model also clarifies the "what and why" of facilities management, making it essential and important for good business. Knowledge of workplace management and maintenance is essential to protecting critical equipment and maintaining operational efficiency, an issue that is becoming increasingly important in any business.

It must be acknowledged that the management of facilities is often the second highest cost for the organization after the employee's salary. Therefore, careful management of body and property is not only desirable, but also to have financial knowledge. Poor management of facilities, buildings and related property can affect all aspects of the organization's operations.

Benefits of ISO 41001:2018:

• ISO 41001 can improve organizational performance by improving employee health and safety, reducing environmental impact, reducing costs and improving performance.
• This international framework supports organizations in many ways by providing a common process and framework that can serve as a global guide. In this way, it provides the basis for the development and implementation of effective facilities management (FM) processes that include strategies, tactics and operations, thus helping to support the FM team to be effective and efficient.
• In addition, ISO 41001 should be an important resource for organizations considering FM services. Service providers that can meet this standard not only enable organizations to deliver on their commitments, but also ensure confidence in outsourced FM solutions by providing a reliable system that ensures processes and processes are based on best practices.